• Finance And Business 31.12.2018 Comments Off on Will Meet Tall Dark Stranger PDF E96124871

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    You Will Meet a Tall, Dark Stranger: Executive Coaching Challenges (INSEAD Business Press) PDF




    by Manfred F.R. Kets de Vries : You Will Meet a Tall, Dark Stranger: Executive Coaching Challenges (INSEAD Business Press)

    ISBN : #1137562668 | Date : 2015-11-18

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    PDF-7be08 | Kets de Vries profiles a range of toxic executives the narcissist, psychopath, cold fish, obsessive-compulsive, and many more, offering coaches examples of interventions that have worked and those that haven’t, to help coaches deal with difficult people and become more effective…. You Will Meet a Tall, Dark Stranger: Executive Coaching Challenges (INSEAD Business Press)


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  • Finance And Business 31.12.2018 Comments Off on Call Center Dictionary Madeline Bodin PDF 28f307852

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    The Call Center Dictionary PDF




    by Madeline Bodin : The Call Center Dictionary

    ISBN : #1578200954 | Date : 2002-01-05

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    PDF-09ba2 | Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today’s call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,… The Call Center Dictionary


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  • Finance And Business 30.12.2018 Comments Off on Making Connections Internal Communication Strategy PDF Ae3e65495

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    by Bill Quirke : Making the Connections: Using Internal Communication to Turn Strategy into Action

    ISBN : #0566085178 | Date : 2002-05

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    PDF-b7b0c | Companies know that communication with their people is important. However, the road to incoherence is paved with good communications. Internal communication is often less than the sum of parts, because the parts do not fit together. This book looks at what a business needs from its people to succeed, what gets in the way, and the role of communication in helping to bridge the gap. It is designed t… Making the Connections: Using Internal Communication to Turn Strategy into Action


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  • Finance And Business 30.12.2018 Comments Off on Enterprise Inter Intra Organizational Integration International PDF D2572e49f

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    : Enterprise Inter- and Intra-Organizational Integration: Building International Consensus (IFIP Advances in Information and Communication Technology)

    ISBN : #1475751516 | Date : 2013-04-26

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    PDF-8a481 | The international initiative on Enterprise Inter- and Intra-Organisational Integration (EI3-IC) had the objective to increase both international consen­ sus (IC) and public awareness on enterprise integration. In these proceedings we intend to present the current status in inter- and intra-organisational inte­ gration for electronic commerce and thereby to further increase awareness and consensu… Enterprise Inter- and Intra-Organizational Integration: Building International Consensus (IFIP Advances in Information and Communication Technology)


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  • Finance And Business 29.12.2018 Comments Off on Essential Guide Writing Business Plan PDF 869aa6792

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    The FT Essential Guide to Writing a Business Plan: How to win backing to start up or grow your business (2nd Edition) (Financial Times Essential Guides) PDF




    by Vaughan Evans : The FT Essential Guide to Writing a Business Plan: How to win backing to start up or grow your business (2nd Edition) (Financial Times Essential Guides)

    ISBN : #1292085142 | Date : 2015-11-12

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    PDF-9aac0 | In one engaging, outcome-oriented book, The FT Essential Guide to Writing a Business Plan gives you: The essential knowledge you need to write a winning business plan – quickly and without fuss Guidance on how to focus throughout on the plan’s purpose – to win backing Samples of what a good plan looks like, so you can benchmark your own as you write it Checklists, tips, examples an… The FT Essential Guide to Writing a Business Plan: How to win backing to start up or grow your business (2nd Edition) (Financial Times Essential Guides)


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  • Finance And Business 29.12.2018 Comments Off on Customer Delight Principle Expectations Bottom Line PDF 743394208

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    The Customer Delight Principle : Exceeding Customers’ Expectations for Bottom-Line Success PDF




    by Timothy L. Keiningham : The Customer Delight Principle : Exceeding Customers’ Expectations for Bottom-Line Success

    ISBN : #0658010042 | Date : 2001-07-24

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    PDF-548ee | Here’s how your company can take customer satisfaction to a new level and reap the profits!. . The Customer Delight Principle shows how customer delight — not mere satisfaction — drives repeat purchasing and customer loyalty. The book details how your company can build a customer delight-oriented organization and reveals many of the roadblocks that you are likely to encounter. How to monitor cus… The Customer Delight Principle : Exceeding Customers’ Expectations for Bottom-Line Success


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    [Pub.66tNL] The Customer Delight Principle : Exceeding Customers’ Expectations for Bottom-Line Success PDF | by Timothy L. Keiningham


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  • Finance And Business 29.12.2018 Comments Off on Professionals Guide Business Development Professional PDF 2dd0b3fb4

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    The Professional’s Guide to Business Development: How to win business in the professional services PDF




    by Stephen Newton : The Professional’s Guide to Business Development: How to win business in the professional services

    ISBN : #0749466537 | Date : 2012-12-28

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    PDF-0a9ce | When buying professional services, most clients will assume expert competence in the field. They are therefore not hiring a consultant, a lawyer, an insurance broker, an accountant or a financial adviser mainly on the basis of their expertise, but on factors such as price, and trust. To minimize the issue of price, professional firms need to ensure that the benefits of working with them are clear…. The Professional’s Guide to Business Development: How to win business in the professional services


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  • Finance And Business 28.12.2018 Comments Off on Mastering Organisational Behaviour Palgrave Business PDF 2d6f57173

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    by Richard Pettinger : Mastering Organisational Behaviour (Palgrave Master Series (Business))

    ISBN : #0333792793 | Date : 2000-07-10

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    PDF-443a1 | This book provides a concise and readable introduction to the complexities of organisational behaviour. Dealing with all of the key features, it takes each in turn and introduces and develops them in an easy-to-follow and step-by-step approach. It covers the familiar features of leadership and motivation in a fresh and direct point of view, and deals extensively with the great impact of technologi… Mastering Organisational Behaviour (Palgrave Master Series (Business))


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  • Finance And Business 28.12.2018 Comments Off on Advances Chinese Brand Management Journal PDF 2bc1b3798

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    Advances in Chinese Brand Management (Journal of Brand Management: Advanced Collections) PDF




    : Advances in Chinese Brand Management (Journal of Brand Management: Advanced Collections)

    ISBN : #1352000105 | Date : 2016-11-16

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    PDF-b3388 | This book includes a fascinating range of up-to-date articles on China from the Journal of Brand Management that marshal research and scholarship undertaken by Chinese, British, European and American scholars. The development and management of brands in China has emerged as an area of considerable and growing interest among branding scholars and practitioners owing to the rise and significance of … Advances in Chinese Brand Management (Journal of Brand Management: Advanced Collections)


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  • Finance And Business 27.12.2018 Comments Off on Customers Com Profitable Business Strategy Internet PDF 964865c86

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    by Patricia B. Seybold : Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond

    ISBN : #0812930371 | Date : 1998-11-15

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    PDF-b3e8a | Patricia Seybold is one of the few people with the credentials and experience to write the one book on electronic commerce everyone in business must read. Seybold has advised major companies not only on the technical requirements for a successful electronic commerce strategy, but also on the management, marketing, sales, and customer support systems necessary to create an infra-structure that seam… Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond


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